How Ticketing Works

Need to sell tickets? No problem, just turn on our Fundraiser Tickets feature!

You can create as many ticket tiers (with variations) as desired, and participants can pay directly online.

Upon purchase confirmation, the donor will receive an email receipt with their tickets attached as a PDF.

To set up tickets within your fundraiser, follow these simple steps:

1. Go to your fundraiser, Log In, and then click Edit Mode.

   

2. Click Advanced settings → Edit.

   

3. On the General Info page, scroll down to Purchase Options, and toggle on My event has tickets.

   

4. Click Next.

   

5. On the Additional Settings page, scroll down and click Save Changes.

   

6. To set up your ticket options, return to Edit Mode and click Advanced Settings → Setup → Tickets.

   

7. On the Purchase Options page that appears, click Show Details next to Tickets.

   

8. Add tickets by clicking ‘Add Ticket Tier’.

   

9. Set a name, price (if desired), limit (if desired), and description.

   

10. Add any variations to this ticket by clicking ‘Add variation'. All variations will carry the same price.

    

11. Click Save when finished.

    

12. If desired, you may set a date to automatically close ticket sales by clicking ‘Set auto-close date’ as shown below:

    

13. Click Save Settings to confirm.

    

As the owner of a fundraiser you will have access to all tickets and ticket purchase details within your Tickets Report and Donations Report. To access these, refer to the articles below:

How to Access the Donations Report (Fundraiser Level)

How to Access the Tickets Report (Fundraiser Level)

Donors will receive a confirmation email once their purchase is complete.