How to Close or Reopen a Fundraiser

To Close a Fundraiser

Go to the fundraiser you would like to close.
Click Manage fundraiser in the top-right corner.
Click the 3 dot menu in the top-right corner then Close Fundraiser → Yes.

This will close the fundraiser and stop it from accepting ticket sales or transactions of any kind.

Even if a fundraiser has been closed, it is still visible to the public.

To make it invisible to the public, only accessible by Admins and those with a link, go to Manage fundraiser, click Additional settings to turn on the Hidden event feature then click Save.

TIP: We recommend leaving your fundraiser open for at least a week after your event date, so that people who couldn’t make it can still donate.

The auto-close date is set on the General settings page under Select when to accept funds → Start / Stop accepting funds on date.

To Reopen a Fundraiser

Go to the fundraiser you would like to reopen.
Click Manage fundraiser in the top-right corner.
Click the 3 dot menu → Re-open Fundraiser → Yes.

This will reopen the fundraiser and allow all transactions to proceed.