Featured
Account & Banking
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How to Access Your Profile
Your Profile is the place to go for changing your name, email address, and password. It also allows you to view your fundraisers, tickets, receipts and more. A… -
How To Set Up Fundraiser Banking with Stripe
Overview Stripe is one of the payment processors that CrowdChange is partnered with. Stripe Connect platforms collect the required information from users and p… -
Accessing Your BillHighway Account
If your National Organization is using BillHighway as their payment processor, funds will be deposited into your chapter's BillHighway account on a rolling bas…
CrowdChange Tutorials
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How To Start a Fundraiser
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Customizing your fundraiser UI & design
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How to Close or Reopen a Fundraiser
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How to Archive a Fundraiser
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How to Change the Date and Time of your Fundraiser
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How to Change Cover Photo
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How to Change Your Fundraising Goal
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How to Manage Personal Pages & Teams
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How to Share your Personal Fundraising Page
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How to Create a Team & Invite Members
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How to Assign a Team Manager / Co-Captain
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How to Cap Number of Teams and Number of Personal Pages Within a Team
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How to Close, Archive, or Delete a P2P Page
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How to Hide a Fundraiser (Limit Visibility)
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How Registration Works
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How Sponsorship Works (Sponsorship Packages)
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How to Duplicate a Fundraiser
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How to Use Custom Questions
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How to Use the Access Manager - Give others Admin Access for an Event (Fundraiser Level)
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How to Create an eCards Store
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How to Use Tribute Cards
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How to Enter Offline Donations
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How Pledging Works
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How to Set Up Promo Codes
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How to Access the Tickets Report (Fundraiser Level)
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Fundraiser Approval
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How to Contact the Host of a Fundraiser
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Data included in Donations Lists and Amount Raised Bars
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CrowdChange Image Editor
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Image Size Guidelines
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Recurring Donations
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How to Cancel a Recurring Donation
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How to Edit Email Notifications
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How to Reset Your Password
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How to Opt Out of Email Marketing
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Donor Requested Refunds
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Failed Transaction
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Did not receive a confirmation email / receipt
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How to Access Your Profile
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Custom Questions for Teams & Personal Pages
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Accessing Your BillHighway Account
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PayPal Banking Overview
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Setting Up Multi-Factor Authentication (2FA)
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Set a custom meta description for fundraiser social sharing
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Tax Eligibility
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Recommended Web Browsers & Versions
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Fundraiser link displays 'Page not Found' Error message
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Participant Center
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What's New Section
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Per-transaction Limits for Purchase Options
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Access Codes for Purchase Options (Pre-Sale or Private Tickets, Merchandise, Registration, and Sponsorship)
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How to Mass Upload Offline Donations Using a CSV File
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How to Upload a List of Teams or Personal Pages Using a CSV File
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Leaderboard Block - How to show a list of donations, team fundraising pages and personal fundraising pages on your fundraiser
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How to Assign Tickets to Different Attendees During Checkout
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Cover Image Block - How to update the banner image on your fundraiser
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Sharing Block - Social media, QR Codes, Email, SMS, and more
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Donation Progress Block - how to track amount raised and goals on your fundraiser
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Gallery Block - How to add an image gallery to the body of your fundraising page
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Email Center - How to send emails from CrowdChange
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Auctions - How to host an Auction on CrowdChange
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How to Create and Share an Instagram Image - Sharing your CrowdChange page or fundraiser via Instagram
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Community Feed Block - How to share updates on your fundraiser, team or personal fundraising page
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How to Add or Change an Avatar on a Personal or Team Fundraising Page
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Pay by Installments - how to break a donation up into separate payments
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Multi-Column Block - How to add multiple content columns to the body of your fundraising page